A (Lego) bug...
In the present case, a PCT patent application was filed after expiry of the 12m priority period at the Chinese PCT receiving office by an Chinese agent acting as representative of the appellant.
The appellant filed a request for restoration of the right to priority with the European Patent Office as designated Office, which was refused by decision of the Receiving Section (whereas the request was submitted to and granted by the Chinese PCT receiving office under the 'unintentional' criterion).
The appellant now appeals before the EPO, and argues that 'all due care' has been taken.
Of interest in this case was that because of a bug that had up to then never been discovered, the electronic system which was used by the Chinese agent had given a reminder of the filing date only, not the priority deadline date. Unfortunately (for the appellant, but also for the interested reader), the appeal failed already on other reasons for not satisfying 'all due care', without going into detail on the implications of 'buggy' software wreaking havoc with otherwise carefully defined procedures.